Twitter.com

I just wrote a short paper on Twitter.com, the wildly popular "microblogging" service (11 pages, 1.9 MB download).

In the paper, I look at the incredibly diverse ways that people are using Twitter, then tease out some common threads that run through all these User Experiences.

The whole is illustrated with pictures, quotations and hyperlinks. Enjoy.

The social web is not a machine—it is (evolving into) us

Chris Brogan wonders if the social web could be understood as a machine that we can learn to "program".

After adding a couple of rather emotive comments that didn't respond fairly to Chris's whole post (I've learned to open my mouth before thinking too much these days—I rarely regret it in the long run!), I managed to say what I really meant:

@Chris- My point (clumsily made, for which apologies) is that the programming metaphor only goes so far in encapsulating our activity on the social web, because we are (hopefully) not just using the social web as a “machine” to achieve a particular, pre-planned outcome that we desire (a blog in the Technorati Top 100, a new consultancy contract etc.), but rather are embedded in a complex and quite mysterious world of cybernetically-extended human relationship.

It’s only when we give up “knowing” where we are going or need to go that we open ourselves up to truth, surely? And your positivistic programming metaphor doesn’t seem to me to foster this kind of Zen Mind state.

All that said, the social web *is* at a stage right now where we do need “programming” skills just to use the damn thing, motivations not-withstanding. So from that point of view, absolutely I agree with the utility of your metaphor.

Let’s just not forget the larger goal—of facilitating the evolution of the web such that it comes to be transparent to our time and space-shifted *human* communication. : )

Powerful metaphors need judicious useage.